Concepedia

Shankar Chelliah

SC

22

Publications

1.3K

Citations

16

H-Index

2010

Active since

Affiliations

Universiti Sains Malaysia(Current)

Saudi Electronic University

Metropolitan University

Hospital Universiti Sains Malaysia

SEGi University

Shankar Chelliah is an author at Universiti Sains Malaysia specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingMarketing StrategyStrategic ManagementCustomer SatisfactionBusiness StrategyCorporate GovernanceCultureTourism

Publications per year

2010–2020

22

Publications

22

Service Quality Delivery and Its Impact on Customer Satisfaction in the Banking Sector in Malaysia

Jayaraman Munusamy, Shankar Chelliah, Hor Wai Mun · 2010 · 260 citations

Total Quality Management, Customer Satisfaction, Service Quality +9

Factors influencing destination image and visit intention among young women travellers: role of travel motivation, perceived risks, and travel constraints

Mohammad Jamal Khan, Shankar Chelliah, Sahrish Ahmed · Asia Pacific Journal of Tourism Research · 2017 · 219 citations

Perceived risks, travel constraints and visit intention of young women travelers: the moderating role of travel motivation

Mohammad Jamal Khan, Shankar Chelliah, Firoz Khan et al. · Tourism Review · 2019 · 138 citations

Customer Satisfaction, Travel Motivations, Behavioral Sciences +13

Internationalization and Performance: Small and Medium Enterprises (SMEs) in Malaysia

Shankar Chelliah, Mohamed Sulaiman, Yusliza Mohd Yusoff · International Journal of Business and Management · 2010 · 121 citations · Full text

Multinational Enterprise, Internationalization, Industrial Organization +16

Intention to visit India among potential travellers: Role of travel motivation, perceived travel risks, and travel constraints

Mohammad Jamal Khan, Shankar Chelliah, Sahrish Ahmed · Tourism and Hospitality Research · 2018 · 102 citations

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