Lisa T. Fall

The Significance of Crisis Communication in the Aftermath of 9/11: A National Investigation of How Tourism Managers Have Re-Tooled Their Promotional Campaigns

Lisa T. Fall, Joseph Eric Massey · Journal of Travel & Tourism Marketing · 2006 · 72 citations

Tourism Management, International Tourism, Crisis Management +24

The increasing role of public relations as a crisis management function: An empirical examination of communication restrategising efforts among destination organisation managers in the wake of 11th September, 2001

Lisa T. Fall · Journal Of Vacation Marketing · 2004 · 60 citations

Tourism Management, Communication Tactics, Public Opinion +29

Intercultural Communication Apprehension and Emotional Intelligence in Higher Education

Lisa T. Fall, Stephanie Kelly, Patrick MacDonald et al. · Business Communication Quarterly · 2013 · 59 citations

Cross-cultural Issue, Culture, Multicultural Communication +12

An Exploratory Study of the Relationship Between Human Values and Information Sources Within a Tourism Framework

Lisa T. Fall · Journal of Hospitality & Leisure Marketing · 2000 · 32 citations

Exploratory Study, Customer Satisfaction, Tourism Management +22

Personal Values and Media Usefulness of Mature Travelers

Lisa T. Fall, Bonnie J. Knutson · Journal of Hospitality & Leisure Marketing · 2001 · 26 citations

Digital Marketing, Consumer Research, Travel Behavior +16