Mohammad K. Najdawi is an author at Villanova University specializing in management, customer satisfaction, and marketing.
Top concepts
ManagementMarketingCustomer SatisfactionTrustBusinessEngineeringPublic HealthExpert SystemsUser ExperienceSocial Influence
Publications per year
2000–2004
3
3
Wenhong Luo, Mohammad K. Najdawi · Communications of the ACM · 2004 · 100 citations
Trust Metric, Customer Satisfaction, Trust-building Approaches +14
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