Concepedia

James R. Otto

JR

5

Publications

176

Citations

5

H-Index

1975

Active since

Affiliations

Villanova University(Current)

James R. Otto is an author at Villanova University specializing in digital marketing, customer satisfaction, and management.

Top concepts

MarketingManagementEngineeringComputer ScienceDigital MarketingCustomer SatisfactionVoiceHealthBusinessMedicine

Publications per year

1975–2011

5

Publications

5

Cytotoxicity of Carcinogenic Aromatic Amides in Normal and Xeroderma Pigmentosum Fibroblasts With Different DNA Repair Capabilities2

Veronica M. Maher, N. Birch, James R. Otto et al. · JNCI Journal of the National Cancer Institute · 1975 · 95 citations

Dna Damage, Carcinogenic Aromatic Amides, Dermatology +18

Web-User Satisfaction

James R. Otto, Mohammad K. Najdawi, Karen M. Caron · Journal of Organizational and End User Computing · 2000 · 33 citations

Customer Satisfaction, Online Customer Behavior, Web Performance +9

A conjoint analysis of voice over IP attributes

Michael L. Zubey, William P. Wagner, James R. Otto · Internet Research · 2002 · 26 citations

Engineering, Information Security, Biometrics +19

Analysis Of Online Customer Reviews

James R. Otto, William P. Wagner · Journal of Business & Economics Research (JBER) · 2011 · 11 citations · Full text

Customer Satisfaction, Digital Marketing, Online Customer Reviews +18

Complexity doctrines

Michael Barr, James R. Otto · 1995 · 11 citations

Engineering, Complexity Classes, Abstract Complexity +10

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