Concepedia

Yun Liu

YL

12

Publications

372

Citations

11

H-Index

2019

Active since

Affiliations

Shandong University(Current)

Shandong Management University

Xiamen University

Yun Liu is an author at Shandong University specializing in management, marketing, and business.

Top concepts

ManagementBusinessMarketingConsumer ResearchService RoboticsCustomer SatisfactionInteractive MarketingTrustRoboticsAutomation

Publications per year

2019–2024

12

Publications

12

Research on service robot adoption under different service scenarios

Yun Liu, Xingyuan Wang, Shuyang Wang · Technology in Society · 2021 · 52 citations

Customer Satisfaction, Engineering, Automation +6

Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior

Yun Liu, Xingyuan Wang, Yingying Du et al. · Journal of Hospitality and Tourism Management · 2023 · 52 citations

Behavioral Sciences, Service Exclusion, Human Agent Interaction +9

How does the enterprise green innovation ecosystem collaborative evolve? Evidence from China

Jingwei Zeng, Xinyu Chen, Yun Liu et al. · Journal of Cleaner Production · 2022 · 41 citations

Green Transition, Eco-innovation, Management +9

Tourism e-commerce live streaming: the effects of live streamer authenticity on purchase intention

Yun Liu, Xin Sun · Tourism Review · 2023 · 40 citations

Customer Satisfaction, Digital Marketing, Consumer Research +23

Effect of the COVID-19 Pandemic on Consumers’ Impulse Buying: The Moderating Role of Moderate Thinking

Shuyang Wang, Yun Liu, Yingying Du et al. · International Journal of Environmental Research and Public Health · 2021 · 34 citations · Full text

Rows per page

1–5 of 12