Concepedia

Ahmad Usman

AU

15

Publications

1.1K

Citations

12

H-Index

2010

Active since

Affiliations

University of Management and Technology(Current)

Georgia Institute of Technology

Ahmad Usman is an author at University of Management and Technology specializing in customer satisfaction, management, and business.

Top concepts

BusinessManagementEngineeringCustomer SatisfactionMarketingService QualityOrganizational BehaviorHuman ResourcesCustomer ServiceConsumer Research

Publications per year

2010–2021

15

Publications

15

Effect of Transformational Leadership on Employees' Job Satisfaction and Organizational Commitment in Banking Sector of Lahore (Pakistan)

Fatima Bushra, Ahmad Usman, Asvir Naveed · 2011 · 298 citations

Job Satisfaction, Customer Satisfaction, Work Attitude +13

Evolution of Communication Technologies for Smart Grid applications

Ahmad Usman, Sajjad Haider Shami · Renewable and Sustainable Energy Reviews · 2012 · 285 citations

Electrical Engineering, Engineering, Grid Service +5

Does service quality affect students' performance? Evidence from institutes of higher learning

Ishfaq Ahmed, Muhammad Nawaz, Zulfqar Ahmad et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2010 · 82 citations · Full text

Customer Satisfaction, Service Excellence, Education +17

Interposer Technologies for High-Performance Applications

Ahmad Usman, Etizaz Hassan Shah, Nithanth B. Satishprasad et al. · IEEE Transactions on Components Packaging and Manufacturing Technology · 2017 · 79 citations

Engineering, Mechanical Engineering, Computer Architecture +17

A mediation of customer satisfaction relationship between service quality and repurchase intentions for the telecom sector in Pakistan: A case study of university students

Ishfaq Ahmed, Muhammad Nawaz, Ahmad Usman et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2010 · 58 citations · Full text

Total Quality Management, Customer Satisfaction, Consumer Research +16

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