Concepedia

Vincent C. S. Heung

VC

37

Publications

3.9K

Citations

29

H-Index

1994

Active since

Affiliations

Hong Kong Polytechnic University(Current)

Oklahoma State University

Chinese University of Hong Kong

University of Hong Kong

Vincent C. S. Heung is an author at Hong Kong Polytechnic University specializing in tourism, business, and marketing.

Top concepts

TourismBusinessMarketingManagementDestination MarketingCustomer SatisfactionHospitality ManagementHospitality MarketingHospitalityConsumer Research

Publications per year

1994–2015

37

Publications

37

Influence of restaurant atmospherics on patron satisfaction and behavioral intentions

Vincent C. S. Heung, Tianming Gu · International Journal of Hospitality Management · 2012 · 336 citations

Customer Satisfaction, Behavioral Sciences, Patron Satisfaction +13

A Conceptual Model of Medical Tourism: Implications for Future Research

Vincent C. S. Heung, Deniz Küçükusta, Haiyan Song · Journal of Travel & Tourism Marketing · 2010 · 310 citations

Tourism Management, Integrated Theoretical Framework, Tourism Supply +14

Medical tourism development in Hong Kong: An assessment of the barriers

Vincent C. S. Heung, Deniz Küçükusta, Haiyan Song · Tourism Management · 2010 · 288 citations

Tourism Management, International Tourism, Health Policy +9

Customer complaint behaviour towards hotel restaurant services

Vincent C. S. Heung, Terry Lam · International Journal of Contemporary Hospitality Management · 2003 · 270 citations

Consumer complaint behaviour of Asians and non‐Asians about hotel services

Eric W.T. Ngai, Vincent C. S. Heung, Yung Hou Wong et al. · European Journal of Marketing · 2007 · 229 citations

Customer Satisfaction, Consumer Research, Hospitality +22

Rows per page

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