Jan Hendrik Betzing

The impact of transparency on mobile privacy decision making

Jan Hendrik Betzing, Matthias Alfred Tietz, Jan vom Brocke et al. · Electronic Markets · 2019 · 54 citations · Full text

Engineering, Information Security, Health Data Protection +23

Assessment of peer-provider potentials to share private electric vehicle charging stations

Florian Plenter, Friedrich Chasin, Moritz von Hoffen et al. · Transportation Research Part D Transport and Environment · 2018 · 51 citations

Power Market, Peer-provider Potentials, Engineering +8

Leveraging social media to gain insights into service delivery: a study on Airbnb

Moritz von Hoffen, Marvin Hagge, Jan Hendrik Betzing et al. · Information Systems and e-Business Management · 2017 · 35 citations

Viral Marketing, Social Media, Service Delivery +8

Customer Participation in Virtual Communities for Local High Streets

Jan Hendrik Betzing, Michael J. Kurtz, Jörg Becker · Journal of Retailing and Consumer Services · 2019 · 33 citations · Full text

Customer Satisfaction, Community Engagement, Interactive Marketing +8

Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail

Benjamin Barann, Jan Hendrik Betzing, Marco Niemann et al. · Electronic Markets · 2020 · 24 citations · Full text