5
Publications
88
Citations
5
H-Index
2018
Active since
Affiliations
Chidera Christian Ugwuanyi is an author at University of Nigeria specializing in management, marketing, and consumer research.
Top concepts
MarketingManagementConsumer ResearchBusinessCustomer SatisfactionService QualityUser ExperienceSmart GridTechnologyAdvertising
Publications per year
2018–2021
5
5
Customer experience with self-service technologies in the banking sector: evidence from Nigeria
Chidera Christian Ugwuanyi, Joseph I. Uduji, Chukwunonso Oraedu · International Journal of Business and Systems Research · 2021 · 28 citations
Customer Experience, Customer Satisfaction, Self-service Technology +15
Chidera Christian Ugwuanyi, Chioma Vivian Okeke, Leonard Nnabugwu Emezue · European Journal of Business and Management · 2018 · 10 citations · Full text
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