Concepedia

Chandra Hendriyani

CH

5

Publications

94

Citations

5

H-Index

2018

Active since

Affiliations

Padjadjaran University(Current)

Universitas Patria Artha

Chandra Hendriyani is an author at Padjadjaran University specializing in management, business, and marketing strategy.

Top concepts

BusinessManagementMarketingMarketing StrategyCustomer SatisfactionMedia MarketingUser ExperienceConsumer ResearchConsumer EngagementStrategic Management

Publications per year

2018–2021

5

Publications

5

Analysis building customer engagement through e-CRM in the era of digital banking in Indonesia

Chandra Hendriyani, N.A. Sam', un Jaja Raharja · International Journal of Economic Policy in Emerging Economies · 2018 · 29 citations

Customer Experience, Customer Satisfaction, E-services +16

Analisis Implementatasi Strategi Bauran Pemasaran 7P Pada Usaha Bakso Wong Jowo By Tiwi

Pratiwie Nirmala Dewi, Chandra Hendriyani, Rommy Mochammad Ramdhani · JIP ( Jurnal Industri dan Perkotaan ) · 2021 · 22 citations · Full text

Business Intelligence, Business Case, Program Evaluation +17

Implementation of CSR Activities from Stakeholder Theory Perspective in Wika Mengajar

Ratna Ningrum Wulandani Zain, Chandra Hendriyani, Danang Nugroho et al. · Abiwara Jurnal Vokasi Administrasi Bisnis · 2021 · 16 citations · Full text

Wika Mengajar, Law, Multi-stakeholder Research +18

Analysis building customer engagement through e-CRM in the era of digital banking in Indonesia

Chandra Hendriyani, Sam’un Jaja Raharja · International Journal of Economic Policy in Emerging Economies · 2018 · 15 citations

Customer Experience, Customer Satisfaction, E-services +16

ANALISIS PENGUNAAN WHATSAPP BUSINESS UNTUK MENINGKATKAN PERJUALAN DAN KEDEKATAN DENGAN PELANGGAN DI PT SAUNG ANGKLUNG UDJO

Chandra Hendriyani, Selvia Putri Dwianti, Tetty Herawaty et al. · AdBispreneur · 2020 · 12 citations · Full text

Customer Satisfaction, Whatsapp Business Application, Business Intelligence +18

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