Concepedia

Simon S. K. Lam

SS

16

Publications

1.4K

Citations

13

H-Index

1995

Active since

Affiliations

University of Hong Kong(Current)

HKU-Pasteur Research Pole

Simon S. K. Lam is an author at University of Hong Kong specializing in management, business, and organizational behavior.

Top concepts

ManagementBusinessOrganizational BehaviorHuman ResourcesTotal Quality ManagementOrganizational CommunicationEngineeringQuality ControlSocial SciencesStrategic Management

Publications per year

1995–2020

16

Publications

16

SERVQUAL: A tool for measuring patients' opinions of hospital service quality in Hong Kong

Simon S. K. Lam · Total Quality Management · 1997 · 344 citations

Psychological contract breaches, organizational commitment, and innovation-related behaviors: A latent growth modeling approach.

Thomas W. H. Ng, Daniel C. Feldman, Simon S. K. Lam · Journal of Applied Psychology · 2010 · 253 citations

Work Attitude, Nomological Network, Latent Growth +13

Collective efficacy versus self-efficacy in coping responses to stressors and control: A cross-cultural study.

John Schaubroeck, Simon S. K. Lam, Jia Lin Xie · Journal of Applied Psychology · 2000 · 239 citations

Social Psychology, Job Performance, Mental Health +25

A field experiment testing frontline opinion leaders as change agents.

Simon S. K. Lam, John Schaubroeck · Journal of Applied Psychology · 2000 · 118 citations

Total Quality Management, Customer Satisfaction, Field Experiment +22

Quality management and job satisfaction

Simon S. K. Lam · International Journal of Quality & Reliability Management · 1995 · 86 citations

Total Quality Management, Quality Management Systems Design, Performance Management +15

Rows per page

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