Marta Maria Melleiro

The use of the quality model of Parasuraman, Zeithaml and Berry in health services

Mileide Morais Pena, Edenise Maria Santos da Silva, Daisy Maria Rizatto Tronchin et al. · Revista da Escola de Enfermagem da USP · 2013 · 99 citations · Full text

Total Quality Management, Customer Satisfaction, Quality Of Life +18

Patient safety culture in a teaching hospital: differences in perception existing in the different scenarios of this institution

Edenise Maria Santos da Silva Batalha, Marta Maria Melleiro · Texto & Contexto - Enfermagem · 2015 · 49 citations · Full text

Safety Science, Teaching Hospital, Patient Safety Culture +16

The reasons of the nursing staff to notify adverse events

Míriam Cristina Marques da Silva de Paiva, Regina Célia Popim, Marta Maria Melleiro et al. · Revista Latino-Americana de Enfermagem · 2014 · 36 citations · Full text

National Patient Safety Program in Brazil: Incidents Reported Between 2014 and 2017

Tássia Nery Faustino, Edenise Maria Santos da Silva Batalha, Silvana Lima Vieira et al. · Journal of Patient Safety · 2018 · 15 citations

Safety Science, Safety Policy, Injury Prevention +21

Comunicação e segurança do paciente

Eliana Cristina Peixoto Massoco, Marta Maria Melleiro · Reme Revista Mineira de Enfermagem · 2015 · 11 citations · Full text