Statistics
Publications
1
Citations
99
H-Index
1
Active since
2013
Affiliations
Universidade de São Paulo(Current)
Edenise Maria Santos da Silva is an author at Universidade de São Paulo specializing in health service quality assessment, quality assurance, and service quality gaps.
Publications per year
2013–2013
1
1
The use of the quality model of Parasuraman, Zeithaml and Berry in health services
Mileide Morais Pena, Edenise Maria Santos da Silva, Daisy Maria Rizatto Tronchin et al. · Revista da Escola de Enfermagem da USP · 2013 · 99 citations · Full text
Management, Health Services Administration, Health Care Quality Management +16
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