Concepedia
Statistics
Publications
30
Citations
1.8K
H-Index
22
Active since
1999
Affiliations
Växjö Kommun(Current)
University West
Linnaeus University
Chalmers University of Technology
Mälardalen University
Stefan Lagrosen is an author at Växjö Kommun specializing in management, business, and total quality management.
Top concepts
ManagementBusinessTotal Quality ManagementQuality SystemsCustomer SatisfactionMarketingEngineeringStrategic ManagementHuman ResourcesQuality Assurance
Publications per year
1999–2022
Examination of the dimensions of quality in higher education
Stefan Lagrosen, Roxana Seyyed‐Hashemi, Markus Leitner · Quality Assurance in Education · 2004 · 304 citations
Total Quality Management, Service Excellence, Education +18
Customer involvement in new product development
Stefan Lagrosen · European Journal of Innovation Management · 2005 · 214 citations
Customer Satisfaction, Brand Strategy, Relationship Marketing Theory +16
The effects of quality management – a survey of Swedish quality professionals
Yvonne Lagrosen, Stefan Lagrosen · International Journal of Operations & Production Management · 2005 · 130 citations
Total Quality Management, Customer Satisfaction, Engineering +17
Exploring the impact of culture on quality management
Stefan Lagrosen · International Journal of Quality & Reliability Management · 2003 · 112 citations
Total Quality Management, Customer Satisfaction, Business Culture +18
Effects of the internet on the marketing communication of service companies
Stefan Lagrosen · Journal of Services Marketing · 2005 · 106 citations
Customer Satisfaction, Digital Marketing, Service Companies +16
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