Statistics
Publications
47
Citations
17.2K
H-Index
35
Active since
1997
Arvind Malhotra is an author at University of North Carolina at Chapel Hill specializing in management, information systems, and knowledge sharing.
Publications per year
1997–2023
47
47
A. Parasuraman, Valarie A. Zeithaml, Arvind Malhotra · Journal of Service Research · 2004 · 3.8K citations
Business, Information Systems, Management Information Systems +15
E-S-QUAL: A multiple-item scale for assessing electronic service quality
A. Parasuraman, Arvind Malhotra, Valarie A. Zeithaml · Carolina Digital Repository (University of North Carolina at Chapel Hill) · 2019 · 663 citations · Full text
Business, Information Systems, Management Information Systems +12
Arvind Malhotra, Ann Majchrzak, Benson Rosen · Academy of Management Perspectives · 2007 · 540 citations
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