Concepedia

Wan-I Lee

WL

Statistics

Publications

2

Citations

110

H-Index

2

Active since

2010

Wan-I Lee is an author specializing in customer satisfaction, services management, and management.

Top concepts

Publications per year

2010–2012

2

Publications

2

The relationship between consumer orientation, service value, medical care service quality and patient satisfaction: The case of a medical center in Southern Taiwan

Wan-I Lee, Cheng‐Wu Chen, Tsung-Hao Chen et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2010 · 100 citations · Full text

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An experimental design of service failure, recovery and speed analysis in cloud service

Wan-I Lee · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2012 · 10 citations · Full text

, , +28

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