Concepedia

Joe Peppard

JP

Statistics

Publications

48

Citations

8.1K

H-Index

40

Active since

1993

Affiliations

Cranfield University(Current)

Loughborough University

European School of Management and Technology

KTH Royal Institute of Technology

Joe Peppard is an author at Cranfield University specializing in business, management, and strategic management.

Top concepts

ManagementBusinessStrategic ManagementInformation ManagementOrganizational CommunicationTechnologyBusiness StrategyStrategyBusiness IntelligenceOrganizational Behavior

Publications per year

1993–2019

48

Publications

48

State-of-the-art in product-service systems

Tim Baines, Howard Lightfoot, S. Evans et al. · Proceedings of the Institution of Mechanical Engineers Part B Journal of Engineering Manufacture · 2007 · 1.9K citations

Customer Satisfaction, Engineering, Service Research +14

Beyond strategic information systems: towards an IS capability

Joe Peppard, John M. Ward · The Journal of Strategic Information Systems · 2004 · 742 citations

Information Technology Management, Is Capability, Management +6

From Value Chain to Value Network:

Joe Peppard, Anna Rylander · European Management Journal · 2006 · 598 citations

Network Science, Value Theory, Business +6

Customer Relationship Management (CRM) in financial services

Joe Peppard · European Management Journal · 2000 · 497 citations

Relationship Marketing, Customer Satisfaction, Business Intelligence +4

Towards an operations strategy for product‐centric servitization

Tim Baines, Howard Lightfoot, Joe Peppard et al. · International Journal of Operations & Production Management · 2009 · 441 citations

Engineering, Production Operations, Production Management +17

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