Vignesh Yoganathan

COVID-19 information overload and generation Z's social media discontinuance intention during the pandemic lockdown

Hongfei Liu, Wentong Liu, Vignesh Yoganathan et al. · Technological Forecasting and Social Change · 2021 · 347 citations · Full text

Social Media, Health Communication, Covid-19 Information Overload +9

Replaced by a Robot: Service Implications in the Age of the Machine

Fraser McLeay, Victoria‐Sophie Osburg, Vignesh Yoganathan et al. · Journal of Service Research · 2020 · 243 citations · Full text

Service Provider, Customer Satisfaction, Service Implications +29

Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications

Vignesh Yoganathan, Victoria‐Sophie Osburg, Werner H. Kunz et al. · Tourism Management · 2021 · 243 citations

Service Implications, Cognitive Science, Engineering +11

Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective

Hongfei Liu, Chanaka Jayawardhena, Victoria‐Sophie Osburg et al. · Journal of Business Research · 2021 · 161 citations

Marketing, Consumption Emotion, Online Customer Behavior +15

Perspectives, Opportunities and Tensions in Ethical and Sustainable Luxury: Introduction to the Thematic Symposium

Victoria‐Sophie Osburg, Iain Davies, Vignesh Yoganathan et al. · Journal of Business Ethics · 2020 · 100 citations

Luxury, Culture, Cultural Sustainability +10