Jørn Flohr Nielsen

Distribution channel strategies in Danish retail banking

Niels Peter Mols, Per Nikolaj Bukh, Jørn Flohr Nielsen · International Journal of Retail & Distribution Management · 1999 · 115 citations

Management, Marketing, Marketing Management +17

Internet technology and customer linking in Nordic banking

Jørn Flohr Nielsen · International Journal of Service Industry Management · 2002 · 73 citations

Business, Marketing, Marketing Management +10

Patient surveys—A key to organizational change?

Erik Riiskjær, Jette Ammentorp, Jørn Flohr Nielsen et al. · Patient Education and Counseling · 2009 · 47 citations

Management, Change Management, Organizational Behavior +12

Customer-focused Technology and Performance in Small and Large Banks

Johannes Liebach Lüneborg, Jørn Flohr Nielsen · European Management Journal · 2003 · 44 citations

Business, Finance, Performance Management +12

The consequences and limits of empowerment in financial services

Jørn Flohr Nielsen, Christian Preuthun Pedersen · Scandinavian Journal of Management · 2003 · 43 citations

Management, Finance, Financial Management +11