Concepedia
Statistics
Publications
1
Citations
22
H-Index
Active since
2006
Mary S Fiss is an author specializing in customer relationship management, human resource management, and customer satisfaction.
Top concepts
BusinessMarketingManagementHuman ResourcesSales ManagementProfessional SellingStrategic ManagementCustomer SatisfactionOrganizational BehaviorBusiness Process Management
Publications per year
2006–2006
The ultimately accountable job: leading today's sales organization.
Jerome A. Colletti, Mary S Fiss · PubMed · 2006 · 22 citations
Customer Satisfaction, Business Process, Sales Leaders +14
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