Journal of Electronic Commerce in Organizations

Online Consumer Trust

Felix B. Tan, Paul W. Sutherland · 2004 · 192 citations · Full text

Business, Information Systems, Marketing +7

An Empirical Study on the Integrated Framework of e-CRM in Online Shopping

Changsu Kim, Weihong Zhao, Kyung Yang · 2008 · 170 citations

Business, Marketing, Marketing Management +17

Electronic Commerce Adoption Barriers in Small to Medium-Sized Enterprises (SMEs) in Developed and Developing Countries

Mira Kartiwi, Robert MacGregor · 2007 · 155 citations

Business, Information Systems, Management Information Systems +13

The Effect of Information Satisfaction and Relational Benefit on Consumers' Online Shopping Site Commitments

Chung-Hoon Park, Young‐Gul Kim · 2006 · 129 citations

Business, Information Systems, Marketing +15

Privacy Policy Statements and Consumer Willingness to Provide Personal Information

David Meinert, Dane K. Peterson, John R. Criswell et al. · 2006 · 129 citations

Business, Marketing, Consumer Protection +14