Using Ratings and Response Latencies to Evaluate the Consistency of Immediate Aesthetic Perceptions of Web Pages

Noam Tractinsky, Avivit Cokhavi, Moti Kirschenbaum

Journal of the Association for Information Systems · 2004 · 27 citations · 25 references

Full text

Open access

Concepts

Abstract

Using explicit (subjective evaluations) and implicit (response latency) measures, this study replicated and extended the findings by Fernandes et al (2003), who found that immediate aesthetic impressions of web pages are remarkably consistent. Forty participants evaluated 50 web pages in two phases. The degree to which web pages were regarded, on average, as attractive after a very short exposure of 0.5 sec. was highly correlated with attractiveness ratings after an exposure of 10 seconds. Extreme attractiveness evaluations (both positive and negative) were faster than moderate evaluations, landing convergent evidence to the hypothesis of immediate impression. Overall, the results provide direct evidence in support of the premise that aesthetic impression of the IT artifacts are formed quickly. Indirectly, the results suggest that visual aesthetics can play an important role in users' evaluations of the IT artifact.

References

25