Fuzzy Delphi and DEMATEL Approaches in Sustainable Wearable Technologies: Prioritizing User-Centric Design Indicators

Abstract

The rapid advancement of intelligent technologies, including sensing devices, artificial intelligence, and the Internet of Things, has significantly accelerated the progress in industrial technology, particularly within the medical enterprise sector. Wearable innovations for health management have introduced novel approaches to physiological monitoring and early disease detection, contributing to an improved quality of life. In the context of sustainable development, wearable devices demonstrate considerable potential for supporting long-term healthcare solutions, particularly in the post-pandemic era, where the demand for smart health solutions continues to rise. This study aims to identify critical product design indicators for wearable devices that align with sustainable health management goals. Utilizing expert questionnaires and employing a combination of the Fuzzy Delphi Method and the DEMATEL-based Analytic Network Process (ANP), this research systematically evaluates the key factors influencing wearable device design. The findings highlight three primary aspects, six criteria, and 16 design indicators, with pivotal factors including “Compatibility”, “Foresight”, “Integration”, “Comfort”, “Appearance”, “Customization”, and “Intelligence”. These indicators provide a comprehensive framework for developing wearable devices that address diverse user needs while promoting individual well-being and sustainable health management. This study offers valuable insights into the design and development of wearable devices that support sustainable healthcare practices, advance social responsibility, and strengthen preventive care initiatives.