Internal crisis communication strategies: Contingency factors determining an accommodative approach

The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields

Paul DiMaggio, Walter W. Powell · American Sociological Review · 1983 · 36K citations

Management, Organization Studies, Organizational Change +5

The Meaning of Employee Engagement

William H. Macey, Benjamin Schneider · Industrial and Organizational Psychology · 2008 · 3.2K citations

Education, Leadership, Psychology +15

Examining the Role of Social Media in Effective Crisis Management

Yan Jin, Brooke Fisher Liu, Lucinda Austin · Communication Research · 2011 · 451 citations

Social Sciences, Communication, Communication Theory +12

Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea

Jeong‐Nam Kim, Yunna Rhee · Journal of Public Relations Research · 2011 · 414 citations

Social Sciences, Communication, Organizational Behavior +10

Communicating through Crisis

David L. Sturges · Management Communication Quarterly · 1994 · 383 citations

Social Sciences, Communication, Organizational Behavior +5