Proceedings of the Design Society · 2022 · 20 citations · 17 references
BusinessInformation SystemsInformation TechnologyComputer SecurityInformation Security ManagementIt GovernanceDigital Twin DesignPlatform TrustDigital Twin ApplicationsDigital TwinsIncentive ControlsIncentive DesignInterview Study DesignSystematic Literature ReviewTrust Framework DesignTrust In Technology
Abstract A reason for the slow adoption of digital twins in industry is a lack of trust in the concept and between the stakeholders involved. This paper presents a Trust Framework for Digital Twins based on a literature review and an interview study, including seven recommendations: (1) explain your twin, (2) create a common incentive, (3) make only one step at a time, (4) ensure IP protection and IT security, (5) prove your quality, (6) ensure a uniform environment, and (7) document thoroughly. Together with 20 concrete measures it supports practitioners in improving trust in their Digital Twin.
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