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A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships
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1984
Year
Relationship MarketingCustomer SatisfactionInternational ManagementSupplier RelationshipExchange RelationshipManagementBusinessProduct DistributionBusiness StrategySupply Chain ManagementDistributor-manufacturer Working RelationshipsMeasurement LimitationsPurchasingMarketingIndustrial OrganizationInterorganizational RelationshipSupply ManagementSocial Exchange Theory
Building upon work from social exchange theory and channels of distribution, a model of distributor-manufacturer working relationships from the distributor's perspective is presented. An initial empirical test, using a structural equation methodology, provided acceptable support of the model, given some measurement limitations. Further work on modeling both perspectives of the exchange relationship is discussed.