Women and the glass ceiling in the community of Madrid hotel industry

Abstract

The hotel industry labour market has a strong female presence,
\nalthough women have limited access to management positions. The gender gap
\nin the industry must be identified in order to overcome it. This research is based
\non a census designed to analyse the participation of women in management
\npositions at the corporate headquarters of hotel chains and 3, 4 and 5 star hotels
\n(independent and related to a chain) in the community of Madrid. The study
\nconcludes that there is a glass ceiling due to the male dominance of
\nmanagement and the stereotyping of certain positions (vertical and horizontal
\nsegregation). Nevertheless, a change in the trend has been observed and new
\npositions have appeared as a result of ITCs.