Digital Supply Chain in the Food Industry: Critical Success Factors and Barriers

Abstract

The global interest in the digital supply chain (DSC) has progressively increased due to the recent industrial revolution and pandemic demand for digital technologies. As a result, the implementation of DSC is highly critical; however, the implementation guidelines are still scarce and vague, especially on the standard implementation components such as critical success factors (CSFs) and barriers in the DSC implementation. The current study shows a systematic literature review of 72 articles on DSC implementation in the food supply chain (FSC) through technology, operation, and managerial dimension. The result shows the top three CSFs are the market pressure of an organisation, the knowledge, and training about the technology implementation and existing infrastructures. In contrast, expensive initial costs, a lack of skills, and a lack of inspiration are common barriers to implementing DSC in the food industry. This research will facilitate academics and food industry practitioners better understand how to adopt digital supply chains before investing in and planning supply chain (SC) digitalisation.