The Influential Factors of Taiwan SMEs’ Clustering Keystone Business Strategy—The Perspective of Business Ecosystem Using FAHP

Abstract

Small and medium enterprises (SMEs) are usually lacking in resources and technical capabilities. Clusters are considered to be a common development pattern to promote resource sharing and information exchange among SMEs. The business ecosystem provides a new perspective for contemporary companies. Through the symbiosis and evolution of the biomimetic system, companies can pursue their own interests on the platform and, at the same time, promote the growth of the overall ecosystem. This study used manufacturing and service Taiwan SMEs as the sample population, and utilized FAHP (Fuzzy Analytic Hierarchy Process) and survey questionnaire methods to explore both the factors that influence the analysis and comparison of the keystone business strategy between manufacturing and service industries and the reasons behind it.