Publication | Open Access

To disclose or to falsify: The effects of cognitive trust and affective trust on customer cooperation in contact tracing

Customer SatisfactionBehavioral Decision MakingSocial PsychologyConsumer ResearchSocial InfluenceCommunicationCognitive TrustOnline Customer BehaviorSocial SciencesCustomer InvolvementContact TracingCustomer CooperationTrustApplied Social PsychologyMarketingTrust MetricOrganizational CommunicationInterpersonal CommunicationInteractive MarketingTrust ManagementArtsPersuasion