Publication | Closed Access
DOES RUDENESS REALLY MATTER? THE EFFECTS OF RUDENESS ON TASK PERFORMANCE AND HELPFULNESS.
316
Citations
62
References
2007
Year
Behavioral SciencesEmpirical TestBehavioral Decision MakingProsocial BehaviorExperimental StudiesTask PerformanceSocial SciencesDirect Authority FigurePoliteness TheoryAffect PerceptionOrganizational BehaviorPsychologyAttitude TheoryNonverbal Communication
In three experimental studies, we provided an empirical test of how rudeness affects task performance and helpfulness. Different forms of rudeness—rudeness instigated by a direct authority figure, ...
| Year | Citations | |
|---|---|---|
Page 1
Page 1