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Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning

Natural Language ProcessingArtificial IntelligenceCustomer ReviewEngineeringMachine LearningData ScienceOnline ReviewsOpinion AggregationPredictive AnalyticsManagementResponse StrategyQuality ReviewService Provider RatingContent AnalysisSentiment AnalysisJournalismText Mining