Yung‐Chun Chang

Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor

Yung‐Chun Chang, Chih‐Hao Ku, Chun-Hung Chen · International Journal of Information Management · 2017 · 239 citations

Customer Review, Social Media, Hilton Hotel Ratings +12

Using deep learning and visual analytics to explore hotel reviews and responses

Yung‐Chun Chang, Chih‐Hao Ku, Chien‐Hung Chen · Tourism Management · 2020 · 99 citations

Natural Language Processing, Geometric Learning, Customer Review +8

Predicting aspect-based sentiment using deep learning and information visualization: The impact of COVID-19 on the airline industry

Yung‐Chun Chang, Chih‐Hao Ku, Duy-Duc Le Nguyen · Information & Management · 2021 · 85 citations

Natural Language Processing, Engineering, Data Science +7

Enhancing of chemical compound and drug name recognition using representative tag scheme and fine-grained tokenization

Hong-Jie Dai, Po‐Ting Lai, Yung‐Chun Chang et al. · Journal of Cheminformatics · 2015 · 76 citations · Full text

Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning

Jianjun Zhu, Yung‐Chun Chang, Chih‐Hao Ku et al. · Journal of Business Research · 2020 · 49 citations

Natural Language Processing, Artificial Intelligence, Customer Review +14