Journal of Construction in Developing Countries · 2020 · 10 citations · 38 references
ManagementConstruction ManagementDesignConstruction Project ManagementKnowledge CaptureKnowledge CreationAction-oriented ResearchKnowledge AcquisitionKnowledge ElicitationParticipatory Action ResearchTacit Knowledge CaptureTacit Knowledge ElicitationAction Research CyclesExplicit Knowledge CaptureKnowledge Capture For DesignProcess Knowledge CaptureTacit Knowledge AcquisitionTacit Knowledge ExtractionTacit Knowledge IdentificationTacit Knowledge In Design
Tacit knowledge in the construction industry is essential in the development and innovation of the operation. It also helps improve the built environment in the communities. The purpose of this research was to develop an effective process to capture tacit knowledge gained from project operations. To understand the complex processes happening within the firms in the Thai construction industry, an action research approach was adopted. Two well-established design and consulting firms participated in the study. After two iterations of action research, the four-stage process of tacit knowledge capture was proposed:
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