Technology Innovation Management Review · 2019 · 62 citations · 5 references
ManagementInnovation ManagementArtificial IntelligenceInnovationNew Product DevelopmentInnovation ProcessesProduct InnovationService InnovationTechnological InnovationAi-driven InnovationProduct Innovation ManagementService Product Innovation
Introduction It has been claimed that Artificial Intelligence (AI) carries enormous potential for service and product innovation. In this paper, the term AI-based innovation refers to new and improved products and services that are based on the use of AI-technologies, rather than to the use of AI as a tool for innovation management.
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