Effect of Education, Performance, Position and Information Technology Competency of Information Systems to Performance of Information System

Abstract

The performance of the Civil Servants information system in the Indramayu Regency Government is the work done by the employees along with the work system applied. The role of employees as information system personnel is needed to provide the best performance to superiors and customers. Competence is the knowledge and skills needed to support business processes. They represent the basis for creating value in an organization. This study has observed and measured competency factors. Competencies are used to measure the success of organizations and individuals in the field of information technology, namely technical knowledge, work coordination, problem solving and prevention, communication, and service, and accountability. This study aims to determine how strong the influence of education, mastery, position and information technology competencies on the performance of information system actors in Indramayu District Government. Descriptive research method with survey technique, hypothesis testing is done by using path analysis. The result is, simultaneous hypothesis testing with the level of education, mastery and level of position, and information technology competencies affect the effectiveness and efficiency, discipline and work initiatives of information system actors. In the partial examination of formal education does not significantly influence the effectiveness and efficiency of information system factors.