Management Science Letters · 2019 · 91 citations · 1 references
ManagementInformation SystemsKnowledge ManagementBusiness IntelligenceKnowledge CreationKnowledge SharingInformation ManagementKnowledge IntegrationKnowledge Management SystemsKnowledge Sharing In OrganizationsKnowledge-based ResourcesTacit Knowledge ManagementBusiness Intelligence CapabilityBusiness Intelligence StrategyBusiness Intelligence SystemsKnowledge Co-generationKnowledge Management CapabilityKnowledge Sharing ProcessesMultiple Regression
The aim of this study was to study the relationship between knowledge management in its operations; including knowledge generation, knowledge sharing, knowledge usage and business intelligence; including OLAP, data mining on the performance of organizations in the branches of the Housing Bank in Irbid, Jordan. A total of 126 questionnaires were distributed to the sample of the study. A multiple regression analysis was used to test the hypotheses of the study. The study concludes that there was a positive relationship between the knowledge management processes and the performance of organizations. Moreover, the components of business intelligence had positive impacts on the performance of organizations. The results have some enormous implications for the banking sector of Jordan.
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