Meeting Stevie: Perceptions of a Socially Assistive Robot by Residents and Staff in a Long-Term Care Facility

Abstract

Socially assistive robots (SARs) have the potential to improve working conditions of care workers, empower vulnerable people to retain independence, and even provide social companionship. Through a series of focus groups, this study explores how older adults and professional care workers in a Continued Care Retirement Community (CCRC) perceived a bespoke SAR platform known as Stevie. Using a mixed-method approach, it emerged that both care staff and residents developed a strong fondness for the robot, perceived it to be useful, and could envision a range of useful applications.