The RoPE Scale: a Measure of How Empathic a Robot is Perceived

Abstract

To be accepted in our everyday life and to be valuable interaction partners, robots should be able to display emotional and empathic behaviors. That is why there has been a great focus on developing empathy in robots in recent years. However, there is no consensus on how to measure how much a robot is considered to be empathic. In this context, we decided to construct a questionnaire which specifically measures the perception of a robot's empathy in human-robot interaction (HRI). Therefore we conducted pretests to generate items. These were validated by experts and will be further validated in an experimental setting.