Young Children and Voice Search: What We Know From Human-Computer Interaction Research

Silvia B. Lovato, Anne Marie Piper

Frontiers in Psychology · 2019 · 51 citations · 28 references

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TL;DR

Young children are prolific question‑askers, and the ubiquity of voice interfaces and voice‑search fields now lets 3‑ to 6‑year‑olds ask Internet questions before learning to read, making it important to understand how they view digital devices as information sources and how technology‑mediated question‑asking shapes development. This paper reviews literature on children’s information‑seeking and their perceptions of technology to illuminate how young children might use voice search. The authors synthesize human‑computer interaction studies on children’s information‑seeking behaviors and their perceptions of technology’s informational and social roles. The paper concludes by outlining research questions for future studies on younger children’s voice‑search interactions.

Abstract

Young children are prolific question-askers. The growing ubiquity of voice interfaces (e.g., Apple's Siri, Amazon's Alexa), as well as the availability of voice input in search fields, now make it possible for children to ask questions via Internet search when they are able to speak clearly, but before they have learned to read and write, typically between 3 and 6 years of age. The prevalence of voice search makes it important to understand children's changing conceptions of digital devices as a source of information and the role of technology-mediated question-asking in development. While limited research has focused on young children's use of voice interfaces, reviewing two related bodies of literature sheds light on how this use might unfold. This paper brings together studies of how children look for information, and of how they perceive and understand the informational and social roles of technology, drawing on human-computer interaction research. We conclude by highlighting lines of questioning for future work on younger children's interaction through voice search.

References

28