Publication | Closed Access
Exploring customer perceptions toward different service volumes: An integration of means–end chain and balance theories
24
Citations
45
References
2018
Year
Customer SatisfactionService QualityService ResearchDifferent Service VolumesCustomer PerceptionsManagementConsumer ResearchBusinessConsumer BehaviorSupply Chain ManagementBalance TheoriesCustomer InvolvementMarketingCustomer Service
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