What Causes Companies to Transform Digitally? An Overview of Drivers for Australian Key Industries

Abstract

Business leaders and entrepreneurs are facing new challenges in the rapidly transforming digital economy. The benefits obtained by the employment of digital technologies are broadly acknowledged. However, decisions need to be made about which technologies to acquire and how to integrate them into the business. In order to do this efficiently, organizations and disruptors all over the world need to understand the key drivers of digital transformation that affect their operations and industries. In this paper, the outcomes of a systematic literature review are presented which identify the drivers for digital transformations across key industries — using the example of Australia and its five core industries of services, mining, manufacturing, agriculture and construction. Outcomes indicate that drivers for digital transformation vary significantly across different industries. However, some drivers such as "environmental sustainability" were found to be important across most industries. The results contribute to current research in this field by providing a comprehensive overview of industry-specific transformation drivers. This will support decision-making for technology managers and provide the foundation for similar studies in other countries.