<i>Traditional Versus Room Service Menu Styles</i> For Pediatric Patients

Abstract

PURPOSE: To compare patient satisfaction with a room service (RS) menu style versus a traditional menu (TM) in a Canadian pediatric hospital. METHODS: A sample of 20 subjects (Group A) was surveyed before implementation of the RS menu and a second sample of 20 subjects (Group B) was surveyed after implementation. RESULTS: All subjects in Group B rated overall satisfaction with meals as greatly exceeding or exceeding expectations after implementing the new menu style. Also, 65% of Group B subjects rated quality of food as greatly exceeding or exceeding their expectations after the intervention. CONCLUSIONS: To improve meal satisfaction for pediatric oncology and hemodialysis patients, the RS menu style is a worthwhile option.