Analyzing the trade-off between CO2 emissions and passenger service level in the airline industry: Mathematical modeling and constructive heuristic

Effective implementation of the ε-constraint method in Multi-Objective Mathematical Programming problems

George Mavrotas · Applied Mathematics and Computation · 2009 · 1.8K citations · Full text

Natural Sciences, Mathematics, Optimization +8

Service quality and customer satisfaction of a UAE-based airline: An empirical investigation

Rahim Hussain, Amjad D. Al‐Nasser, Yomna K. Hussain · Journal of Air Transport Management · 2014 · 453 citations

Management, Marketing, Operations Management +16

Applications of Operations Research in the Air Transport Industry

Cynthia Barnhart, Peter Belobaba, Amedeo R. Odoni · Transportation Science · 2003 · 301 citations

Management, Infrastructure Planning, Operations Management +17

An investigation of service quality, customer satisfaction and loyalty in China's airline market

Hongwei� Jiang, Yahua Zhang · Journal of Air Transport Management · 2016 · 292 citations · Full text

Business, Marketing, Marketing Management +16

Passenger satisfaction with airline service quality in Malaysia: A structural equation modeling approach

Norazah Mohd Sukı · Research in Transportation Business & Management · 2014 · 189 citations

Business, Marketing, Consumer Behavior +14