Concepedia

Getting more health from healthcare: quality improvement must acknowledge patient coproduction—an essay by Paul Batalden

Paul B. Batalden

BMJ · 2018 · 176 citations · 4 references

Open access

Concepts

ManagementHealth Care ManagementQuality ManagementHealth Care Quality ManagementHealthcare Quality ImprovementQuality ImprovementContinuous Quality ImprovementHealth Care QualityHealthcare Quality ManagementHealthcare Service QualityPerformance ImprovementQuality Of CareHealth ImprovementsHealthcare Improvement ScienceHealthcare Service Improvement

Abstract

Modelling healthcare as either a product or a service neglects essential aspects of coproduction between doctors and patients. <b>Paul Batalden</b> shares his learning from 10 years of studying change

References

4

Coproduction of healthcare service

Maren Batalden, Paul B. Batalden, Peter A. Margolis et al. · BMJ Quality & Safety · 2015 · 1.1K citations · Full text

Health Professions, Health Care Management, Health Services Administration +14

A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach

Stephen P. Osborne, Zoe Radnor, Greta Nasi · The American Review of Public Administration · 2012 · 819 citations

Management, Public Administration, Public Management +8

Delivering Better Services for People With Long-Term Conditions: Building the House of Care

Angela Coulter, Sue Roberts, Anna Dixon · 2013 · 170 citations

Public Affairs, Health Policy, Health Systems +13

How to Implement Evidence-Based Healthcare

Christine Nguyen, Randolph H. Steadman · Anesthesia & Analgesia · 2018 · 146 citations

Nursing, Health Policy, Medical Education +14