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More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness?

Customer SatisfactionConsumer ResearchConsumer AttitudeDo Emotional ContentConsumer EngagementApplied LinguisticsCustomer ReviewManagementAffective ComputingLanguage StudiesContent AnalysisUser PerceptionLinguisticsPersuasionMarketingInteractive MarketingLinguistic StyleEmotionRestaurant Review Helpfulness