The Science Gateways Community Institute at Two Years

Abstract

The Science Gateways Community Institute was one of the first two software institutes funded by the National Science Foundation's Office of Advanced Cyberinfrastructure in August, 2016. The structure of and services offered by the institute were developed as a result of seven years of planning grants that funded focus groups, a 5000-person survey and the development of a strategic plan. Now two years in, we provide an overview of the institute's service offerings and their usage, reflect on the experiences of some early clients, review our approaches to metrics and evaluation, and describe some lessons learned. We also describe the lightweight, adaptive management approach employed by the institute.