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Retaining hotel employees as internal customers: Effect of organizational commitment on attitudinal and behavioral loyalty of employees

Hospitality Human ResourcesCustomer SatisfactionEmployee AttitudeManagementBusinessHospitalityHotel EmployeesBehavioral LoyaltyCommitment ModelOrganizational CommitmentHuman Resource ManagementMarketingOrganizational BehaviorCustomer LoyaltyInternal CustomersHospitality Management