Stated preference survey for estimating passenger transfer penalties: design and application to Madrid

Abstract

Transfers in multimodal urban trips imply a disutility for travellers, who perceive them as a penalty when using public transport. It is therefore important to estimate the utility associated to transfers and the main factors affecting it, to allow policymakers to reduce users´ perceived disutility and enhance their intention to use public transport. The aim of this paper is to develop a Stated Preference experiment to estimate the penalty perceived by commuters (workers and students) when making transfers in multimodal urban trips.