Risk Analysis · 2017 · 98 citations · 50 references
EngineeringSystems EngineeringCrisis ManagementEmergency ManagementSafety EngineeringOrganizational ResilienceSafety-critical SystemsHuman Factors EngineeringResilience ProcessesSociotechnical SystemsSociotechnical Systems AnalysisSystem ResilienceSystems Engineering ProcessesSystems Resilience
This article presents the concept of sociotechnical resilience by employing an interdisciplinary perspective derived from the fields of science and technology studies, human factors, safety science, organizational studies, and systems engineering. Highlighting the hybrid nature of sociotechnical systems, we identify three main constituents that characterize sociotechnical resilience: informational relations, sociomaterial structures, and anticipatory practices. Further, we frame sociotechnical resilience as undergirded by the notion of transformability with an emphasis on intentional activities, focusing on the ability of sociotechnical systems to shift from one form to another in the aftermath of shock and disturbance. We propose that the triad of relations, structures, and practices are fundamental aspects required to comprehend the resilience of sociotechnical systems during times of crisis.
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